Terms & Conditions
All sales are final.
Customers will be issued store credit of equal or less value, if items become no longer available after order is placed.
Please note that all orders are subject to delays in shipping depending on items in stock. Custom orders and resin pieces can take 4-12 weeks or longer depending on specific items, crystals & how many large orders are in front of you.
If packages are mailed Priority USPS it has insurance.
You can personally file a claim online with USPS if your package is damaged in the mail.
My work is art. The final product may have different texture due to weather conditions and shipping pieces. I do my best to maintain the smooth look.
If at any time a product breaks or you are unhappy with it for any reason, I am always willing to repair it for free the first time. Just ship it back and I’ll put it back in the mold, and I’ll ship it back.
Most of my resin work is polyester resin, which is much thinner and more fragile than epoxy. I also use epoxy and will specify in the listing if it’s made with ecopoxy, otherwise it is polyester resin.
Due to the thin nature of the resin, it is more fragile. Please use with care. Do not leave in extreme temperatures hot or cold as the resin and ingredients change temperatures and cause the resin to expand and crack.